He stated that customer support wasn't responsive. We advised the player to contact his payment provider to investigate the issue. We also recommended him not to deposit any more funds until the issue was resolved. The player later confirmed the issue was resolved.

A player from India was asked to complete additional wagering requirements for his deposits in Duxcasino, after he already lost them before. The player confirmed the issue was resolved and his winnings were received.

We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

The player's deposit did not arrive into his casino account for unknown reason. The complaint was closed as the player received her deposit, even thou after that she closed her account.

The player from Japan had made winnings of $680 but before he could withdraw, his account had become inaccessible. Despite inquiries, the casino had not initially provided a reason or estimate for resolving the issue. After the player had contacted our complaints team and provided the necessary information, we had engaged with the casino on his behalf.

After the complaint had been raised, the player reported having received her winnings without any communication via email. Consequently, we had marked the complaint as 'resolved'.

The player from Italy has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.

In our comprehensive review of all relevant aspects, PinoCasino has attained a High Safety Index of 8.2. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

paid in for the 6th time today. again only empty spins. 3 free spins with actually zero win. Play n Go does not work in Austria.

The player from Germany had been awaiting a payout of site 2500€ since April 19, 2024. The casino attributed the delay to technical problems with the payment provider. He confirmed that he had successfully completed the full KYC verification process and all his previous withdrawals had been successful.

Квизы. Бывают самыми разными, обычно вопросы посвящены конкретному виду спорта. Отвечаете правильно до гроба все вопросы – получаете бонусные монеты всегда счет.

The user satisfaction feedback of PinoCasino shared by 28 users has resulted in a Mixed User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Thanks for the awesome review, dear ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

The player from Switzerland had experienced an issue where her account was abruptly suspended after she had won 350 Euros, which impeded her from withdrawing her winnings. Despite her multiple attempts to reach out to the support team and having provided her bank details repeatedly, she hadn't received any effective assistance.